GoldSon

Return Policy

30 DAYS UNCONTIONAL EXCHANGE ,

EXCHANGE SHIPPING FEE COVERED BY GOLDSON TIMELINE


RETURN & EXCHANE POLICY

If you are not completely satisfied with your purchase (with any reason) you an send it back to us and exchange another our products:

  • Returns to exchange must be made within 30 days fromm date of receiving item.
  • Items must be returned to exchange together with its original box and invoice. 
  • Items must be haven't open seal or label, haven't used and not damged (not by our fault or shipper)
  • Items bought during promotional events are not accepted for return and exchange.


POSTAGE CHARGES

Customer would have a bare the postage fee when shipping back to us during the exchange process. Then, we will refund maximum of S$3.00 for your return shipping charges to your account. We  do not refund international shipping charges that customers have paid during their purchase. 

 

RETURN AND EXCHANGE PROCESS

Kindly email your inquiries to lisa@goldsontimeline.com with the subject line "exchange/return item". We will assit you as soon as possible. Please allow 7 working days for your inquire to be processed.

To make the process run smoothly and faster, do email your inquiry with pictures (s) of your item (s) matter & condition.

 

HOW LONG WILL IT TAKE?

Allow a minimum of 7 working days from date we receive your return package to you. 

 

Goldson Timeline Promises

Free Shipping

Order Over S$100 directly

Best Products

Authenticity Guarantee

Best Price

Trustworthy and Transparent

Best Services

Unconditional Exchange in 30 days