GoldSon

Best Sevices

30 DAYS UNCONTIONAL EXCHANGE ,

EXCHANGE SHIPPING FEE COVERED BY GOLDSON TIMELINE


RETURN & EXCHANE POLICY

If you are not completely satisfied with your purchase (with any reason) you an send it back to us and exchange another our products:

  • Returns to exchange must be made within 30 days fromm date of receiving item.
  • Items must be returned to exchange together with its original box and invoice. 
  • Items must be haven't open seal or label, haven't used and not damged (not by our fault or shipper)
  • Items bought during promotional events are not accepted for return and exchange.


POSTAGE CHARGES

Customer would have a bare the postage fee when shipping back to us during the exchange process. Then, we will refund maximum of S$3.00 for your return shipping charges to your account. We  do not refund international shipping charges that customers have paid during their purchase. 

 

RETURN & EXCHANGE PROCESS

Kindly email your inquiries to lisa@goldsontimeline.com with the subject line "exchange/return item". We will assit you as soon as possible. Please allow 7 working days for your inquire to be processed.

To make the process run smoothly and faster, do email your inquiry with pictures (s) of your item (s) matter & condition.

 

HOW LONG WILL IT TAKE?

Allow a minimum of 7 working days from date we receive your return package to you. 

 

Goldson Timeline Promises

Free Shipping

Order Over S$100 directly

Best Products

Authenticity Guarantee

Best Price

Trustworthy and Transparent

Best Services

Unconditional Exchange in 30 days